Terms of Services

1. Acceptance of Terms

By accessing the SNL Supports website or engaging our services, you agree to these Terms of Service.


2. Services Overview

SNL Support Services provides NDIS-funded disability support services, as registered with the NDIS Quality and Safeguards Commission, including but not limited to:

  • Assist Personal Activities & High Intensity Personal Activities

  • Community Nursing Care

  • Assistance with Travel & Transport

  • Household Tasks

  • Supported Independent Living (SIL)

  • Short Term Accommodation (STA) & Medium Term Accommodation (MTA)

  • Community Participation & Life Skills Development

  • Positive Behaviour Plan Implementation

  • Life Stage and Transition Supports

  • Behaviour Support

These services are delivered in line with your approved NDIS plan and your individual goals.


3. Website Information

Content on our website is for general information purposes. It does not replace professional advice or assessment. We make no guarantees about accuracy and recommend you speak with our team or your NDIS planner/coordinator for personalised guidance.


4. Participant Responsibilities

You agree to:

  • Provide accurate and complete information

  • Notify us of changes in plan funding or circumstances

  • Attend scheduled appointments or provide required notice for changes

Services are provided based on availability and your NDIS plan funding.


5. Fees & Billing

Services will be billed according to the current NDIS Pricing Arrangements and Price Limits. Participants or plan managers may be invoiced directly, or claims may be submitted through the NDIA portal.


6. Appointment Changes & Cancellation

Late cancellations or missed appointments may incur charges in accordance with service agreements and NDIS standards.


7. Intellectual Property

All website content, branding, and material is property of SNL Support Services Pty Ltd unless expressly stated. Content may not be republished without permission.


8. Limitation of Liability

To the maximum extent permitted by law, we exclude liability for indirect or consequential losses arising from your use of our website or services. Nothing in these terms affects your rights under the Australian Consumer Law.


9. Third-Party Links

Our website may link to third-party sites. We are not responsible for their content, privacy practices, or accuracy.


10. Governing Law

These terms are governed by the laws of Queensland, Australia.


11. Contact Information

For any questions about these Terms or the Privacy Policy, contact:
📧 admin@snlsupports.com.au
📞 07 5356 9525
🌏 Regatta Corporate Level 1, 2 Innovation Parkway, Birtinya QLD 4575, Australia