By accessing the SNL Supports website or engaging our services, you agree to these Terms of Service.
SNL Support Services provides NDIS-funded disability support services, as registered with the NDIS Quality and Safeguards Commission, including but not limited to:
Assist Personal Activities & High Intensity Personal Activities
Community Nursing Care
Assistance with Travel & Transport
Household Tasks
Supported Independent Living (SIL)
Short Term Accommodation (STA) & Medium Term Accommodation (MTA)
Community Participation & Life Skills Development
Positive Behaviour Plan Implementation
Life Stage and Transition Supports
Behaviour Support
These services are delivered in line with your approved NDIS plan and your individual goals.
Content on our website is for general information purposes. It does not replace professional advice or assessment. We make no guarantees about accuracy and recommend you speak with our team or your NDIS planner/coordinator for personalised guidance.
You agree to:
Provide accurate and complete information
Notify us of changes in plan funding or circumstances
Attend scheduled appointments or provide required notice for changes
Services are provided based on availability and your NDIS plan funding.
Services will be billed according to the current NDIS Pricing Arrangements and Price Limits. Participants or plan managers may be invoiced directly, or claims may be submitted through the NDIA portal.
Late cancellations or missed appointments may incur charges in accordance with service agreements and NDIS standards.
All website content, branding, and material is property of SNL Support Services Pty Ltd unless expressly stated. Content may not be republished without permission.
To the maximum extent permitted by law, we exclude liability for indirect or consequential losses arising from your use of our website or services. Nothing in these terms affects your rights under the Australian Consumer Law.
Our website may link to third-party sites. We are not responsible for their content, privacy practices, or accuracy.
These terms are governed by the laws of Queensland, Australia.
For any questions about these Terms or the Privacy Policy, contact:
📧 admin@snlsupports.com.au
📞 07 5356 9525
🌏 Regatta Corporate Level 1, 2 Innovation Parkway, Birtinya QLD 4575, Australia
SNL Supports
We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability.
To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to all people: blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.
This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.
Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts Its functionality and behavior for screen-readers used by the blind users, and for keyboard functions used by individuals with motor impairments.
If you’ve found a malfunction or have ideas for improvement, we’ll be happy to hear from you. You can reach out to the website’s operators by using the following email
Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various different behavioral changes, to ensure blind users visiting with screen-readers are able to read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements, alongside console screenshots of code examples:
Screen-reader optimization: we run a background process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others. Additionally, the background process scans all of the website’s images and provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts that are embedded within the image, using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.
These adjustments are compatible with all popular screen readers, including JAWS and NVDA.
Keyboard navigation optimization: The background process also adjusts the website’s HTML, and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.Additionally, keyboard users will find quick-navigation and content-skip menus, available at any time by clicking Alt+1, or as the first elements of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, and not allow the focus drift outside of it.
Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.
We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS and NVDA (screen readers), both for Windows and for MAC users.
Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, following technological advancements. For any assistance, please reach out to